Online orders can be returned for refund or exchange within 14 days of customer receipt. We will issue a full refund or exchange for unworn, unwashed, unaltered, non-sale merchandise. Refunded items must include all original tags. Shoes and boots must be returned in their original box.
Returns must be postmarked within 14 days from the time you receive your order. Return shipping charges are the customer's responsibility. All returns must be sent with Delivery Confirmation. We need proof it was mailed, and you need proof it arrived! You may also return your purchases in person at our Dallas location.
Please call us if you have any questions regarding our return policy and return process. Our direct phone number is (214) 370-8010.
All returns of online orders must be sent or delivered to:
The Gypsy Wagon
2928 Henderson Avenue
Dallas, TX 75206
All returns must include: customer name, phone number, and receipt. It is at the discretion of The Gypsy Wagon to deny a return if the merchandise is in a condition showing damage or use.
Please Note: Any item on sale greater than 30% off is considered Final Sale and may not be returned or exchanged.