Online Return Policy

Online orders can be returned for refund or exchange within 14 days of customer receipt. We will issue a full refund or exchange for unworn, unwashed, unaltered, non-sale merchandise. Refunded items must include all original tags. Shoes and boots must be returned in their original box.

Returns must be postmarked within 14 days from the time you receive your order. Return shipping charges are the customer's responsibility. All returns must be sent with Delivery Confirmation. We need proof it was mailed, and you need proof it arrived!

Please call us if you have any questions regarding our return policy and return process. Our direct phone number is (214) 370-8011.

All returns of online orders must be sent or delivered to:

The Gypsy Wagon
4405 Belmont Avenue
Dallas, TX 75204
(214) 370-8011
info@the-gypsy-wagon.com

All returns must include: customer name, phone number, and receipt. It is at the discretion of The Gypsy Wagon to deny a return if the merchandise is in a condition showing damage or use.

Please Note: Any item on sale greater than 30% off is considered Final Sale and may not be returned or exchanged.

In-store Return Policy

In-store purchases can be returned for store credit or exchange within 14 days of customer receipt. The Gypsy Wagon stores will not refund items returned. Returned items must include all original tags. Shoes and boots must be returned in their original box.

Returns must be postmarked within 14 days from the time you purchased your item at the store.

Please call us if you have any questions regarding our return policy and return process. Our direct store phone number is (214) 370-8010.

Please Note: Any item purchased on sale is considered Final Sale and may not be returned or exchanged. 

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